Terms and Conditions

1. Identity of the owner

This website is owned by:

Aizen Limited (hereinafter "Aizen") is a limited company incorporated under the laws of the Republic of Ireland, duly registered with the Companies Registration Office (CRO).

2. Purpose and acceptance

These Terms and Conditions (hereinafter, "Terms") govern access to and use of Aizen's website, as well as the information and services offered through it. Access to and use of the website implies full and unreserved acceptance of these Terms.

If you do not agree with any of the conditions established here, please do not use the website or the services.

3. Use of the website

The user agrees to use the website and its contents in accordance with current legislation, morals, good customs and public order. In particular, you agree to:

• Not use the website for unlawful purposes or effects.
• Not cause damage to Aizen's physical or logical systems, those of its providers or third parties.
• Not introduce or spread computer viruses or any other system that may cause damage to systems.
• Not attempt to access, without authorization, restricted areas of the website or information systems.
• Not use scraping, mining or automated data extraction techniques without express authorization.

Aizen reserves the right to deny or withdraw access to the website, at any time and without notice, to those who breach these Terms.

4. Provision of services

Aizen provides consulting services in process automation, artificial intelligence integration, digitalization and strategic support. The specific services contracted by each client will be governed by a specific service agreement signed between the parties, which will prevail over these Terms in case of contradiction.

The service agreement will include, at minimum:

• Detailed description of the project scope.
• Milestones, deadlines and deliverables.
• Price, payment and billing conditions.
• Service levels (SLA) when applicable.
• Data Processing Agreement (DPA) if Aizen accesses client personal data.
• Mutual non-disclosure agreement (NDA).

5. Free diagnosis and "build before charging" commitment

Aizen offers its potential clients a free initial diagnosis and, in certain cases expressly agreed, the prior development at no cost of the proposed automations so that the client can test them in their real operation before signing a contract. The specific conditions of this commitment are:

• The initial diagnosis is performed at no cost and with no obligation for subsequent contracting.
• Prior development at no cost, when applicable, will be formalized through a prior written agreement detailing the specific scope, deadlines, responsibilities of both parties and acceptance criteria.
• During the trial period, intellectual property of the work performed remains with Aizen until the final contract is signed.
• If the client decides not to continue after the trial period, Aizen will remove the deployed work at no cost to the client, eliminating the specific components developed.
• The client commits to providing the necessary access to their systems, the required data and the time of relevant personnel so Aizen can complete development and validation.
• The client commits to evaluating in good faith the work delivered within a reasonable period agreed between the parties.

This commitment reflects Aizen's confidence in its own deliverables and is part of its commercial philosophy. Specific conditions will be agreed on a case-by-case basis.

6. Intellectual and industrial property

All website contents, including texts, graphics, logos, icons, images, designs, source code and software, are the property of Aizen Limited or third parties who have authorized their use, and are protected by Irish, EU and international intellectual and industrial property legislation.

Access to the website does not grant the user any property rights over such contents. Reproduction, distribution, public communication, transformation or any other activity that may be carried out with the contents without express written authorization from Aizen is expressly prohibited.

The use of the "Aizen" logo and trade name requires prior and express authorization.

6.1. Work developed for clients

Ownership of work developed specifically for a client, as well as applicable usage licenses, will be governed by the specific service agreement. By default and unless otherwise agreed:

• The client receives a perpetual, non-exclusive and non-transferable license to use the deliverables, valid for their internal operations.
• Aizen retains ownership of generic components, frameworks, libraries and prior knowledge contributed to the project.
• Each party retains ownership of their respective trademarks and identifying elements.

7. Confidentiality

All information shared between Aizen and its clients within the framework of the contractual relationship will be confidential and may not be disclosed to third parties without express consent, except for legal obligation. This confidentiality obligation survives the end of the contractual relationship for a minimum period of five (5) years.

Aizen applies robust technical and organizational measures to protect confidential information, in line with its membership in the Aizen group, specialized in cybersecurity.

8. Limitation of liability

Aizen provides its professional services with the diligence required of an expert in its sector. However, except in cases provided by applicable law that do not allow contractual limitation:

• Aizen will not be liable for indirect damages, lost profits, loss of opportunities or consequential damages arising from use of the website or services provided.
• The total accumulated liability of Aizen, in relation to any claim arising from a specific contract, will be limited to the amount actually paid by the client in the twelve (12) months prior to the claim date, unless the specific contract establishes a different limit.
• Aizen does not guarantee continuous availability of the website nor the absence of errors, viruses or other harmful elements, although it applies reasonable measures to prevent them.
• The above limitations will not apply in case of willful misconduct or gross negligence, nor with respect to obligations that do not admit limitation under applicable Irish or European law, including obligations arising from GDPR.

9. Third-party links

The website may contain links to third-party sites, including aizencyber.com and other Aizen group entities. Aizen is not responsible for the content, policies or practices of such sites. Inclusion of a link does not imply approval or association with the linked site.

10. Modifications

Aizen reserves the right to modify these Terms at any time. Modifications will be effective from publication on the website. We recommend reviewing this page periodically. The "Last updated" date at the top indicates when it was last modified.

11. Applicable law and jurisdiction

These Terms are governed by the law of the Republic of Ireland. Any dispute arising from the use of the website or the provision of services will be submitted to the competent courts of Dublin, Ireland, unless mandatory applicable legislation determines another jurisdiction.

If any clause of these Terms is declared null or unenforceable, the remaining clauses will retain full validity.