What AI does for an SME (for real)
Most companies don't need “an AI project”: they need certain tasks to stop depending on a person reading, classifying or replying by hand. That's where applied AI delivers from the first month:
- Customer service: assistants that answer frequent queries 24/7 in your tone and with your catalogue, escalating to your team when needed.
- Documents: reading and extracting data from invoices, contracts, delivery notes and emails, integrated with your systems.
- Forecasting: demand, inventory and cash flow estimated from your historical data.
- Classification and routing: emails, tickets and requests that arrive at the right place with the right priority, on their own.
- Case and file management: AI reads, extracts and validates the documentation of each file and processes it end to end, alerting you only when something is missing.
- Appointments, registries and web portals: agents that book and confirm appointments, check registries and dedicated web portals, and handle utility sign-ups or incidents without manual intervention.
Our approach
We start with high-volume, low-risk processes, prove value fast and scale in a controlled way. Everything we deliver is integrated into your operations (ERP, CRM, accounting) and monitored 24/7, with monthly usage and savings reports. And with the guarantee that sets us apart: we build first and you pay after, only if it works.
Security by design
As part of the Aizen group, with the experience of Aizen Cybersecurity (a security provider for governments), every solution complies with GDPR, ISO 27001 and NIS2, with data encryption, role-based access control and full traceability.